Payment Policy
Effective Date: February 26, 2025
At Firenovas, we aim to provide a secure and smooth payment process for our customers. This Payment Policy outlines how we handle payments on our website.
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express
- PayPal: Secure online payments
Payment Authorization
When you place an order, we will authorize your payment to ensure the funds are available. Your payment will only be charged once your order is confirmed and ready for shipment.
Secure Payment Processing
We use secure payment gateways to process all transactions. Your payment information is encrypted and protected through SSL (Secure Sockets Layer) technology to ensure a safe and secure shopping experience.
Payment Errors
In the rare event of a payment processing error, we will notify you immediately and work to resolve the issue as quickly as possible. If your payment is declined, please check your payment details or contact your bank for assistance.
Invoice and Receipts
Once your payment is processed, you will receive an order confirmation email along with an invoice for your purchase. This serves as your proof of purchase.
Taxes and Duties
Sales tax, VAT, or any other applicable taxes are calculated at checkout based on your shipping address. International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
Contact Us
If you have any questions regarding our Payment Policy, please reach out to us at:
📧 Email: info@firenovas.xyz
📞 Phone: 078 4080 2819
Thank you for trusting Firenovas with your payment!